Please see the attached for pictures of our landing page and how we handled the switch to the new Beta Site. We built a landing page that takes the caregivers to it prior to going directly into PolicyStat. We addedsome tools for “what’s changing” and “How To’s” We pushed the beta site out immediately after this new landing page was built. We presented it to all the leaders at a Leadership meeting and sent out a mass email to policy owners as to what to expect and when. We did not tell them they can go back and forth between the new and old sites as we didn?t want them to rely on the old site. We basically forced (for lack of a better word) them into using the new site and getting to know it. It really has been a success so far.
How we managed the new Beta Site
@Denny Chlebek ?and @Carissa-Lyn Huang , thanks for your questions! The toggle will remain in place for all customers until the legacy interface is retired. The specific retirement date has not yet been set. We will post an update in the PolicyStat group when the date is determined.
Commented by: Lorrie Yalla